TERMS & CONDITIONS

 

RESERVATION POLICIES:

Pre-registered students who arrive on time are guaranteed a spot. Walk-ins are entered on a first-come-first-serve basis. When a class fills there is then a wait list. At the hour that class starts, if the pre-registered individuals have not arrived then we begin letting those that have walked in take those spots to close the class and let it begin.

We encourage you pre-register for any class you will be attending, as it is the only way to guarantee your spot in class. If you pre-register for a class and cannot make it, we will NOT deduct that class pass from your package. You can pre-register using any of the options listed below:

  • Download our user-friendly app available on iOS | Android.

  • Utilize our website either on a computer or a mobile device.

  • Use the Mindbody website or app.

  • Try our automated phone system at (914) 618-4887. It will text you back for sign-up if we are unavailable, but you must call more than an hour before the start of class. When you receive a text back, you are not talking to us directly, but to an automated system. Please ensure you get a confirmation text after you enroll!

  • If technology is not your friend, you can always ask one of our Karma Yogis at the front desk to add you in to an upcoming class!

CANCELLATION POLICY:

There is no charge for cancelling a pre-reserved class on our regular schedule. If you cannot make it to a class that you pre-registered for you can cancel the reservation online when signed in to your account on our website or app, or give us a call or text to let us know. Although there is no charge, the booking system may not recognize this and may default to taking away the class credit, which is why it is important to communicate with us directly!

For workshops and special events we ask that you give us 48 hours notice to cancel and receive an account credit for your next visit to the studio.

CHECK-in & late policy:

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FACILITIES:

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MEDICAL CONCERNS:

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